Privacy policy

The use of our website is usually possible without providing personal data. Insofar as personal data (e.g. name, address or e-mail addresses) is collected on our pages, this is always done, as far as possible, on a voluntary basis. This data will not be disclosed to third parties without your express consent.

We would like to point out that data transmission on the Internet (e.g. when communicating by e-mail) can have security gaps. Complete protection of the data against access by third parties is not possible.

The use of contact data published within the framework of the imprint obligation by third parties for the purpose of sending unsolicited advertising and information materials is hereby expressly prohibited. The operators of the pages expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, such as spam e-mails.

We, Hotel Ennen, are responsible for this online offer and, as a provider of a teleservice, must inform you at the beginning of your visit to our online offer about the nature, scope and purposes of the collection and use of personal data in a precise, transparent, comprehensible and easily accessible form in clear and simple language. The content of the information must be available to you at all times. We are therefore obliged to inform you which personal data is collected or used. Personal data is any information relating to an identified or identifiable natural person.

We attach great importance to the security of your data and compliance with data protection regulations. The collection, processing and use of personal data is subject to the provisions of the currently applicable European and national laws.

With the following privacy policy we would like to show you how we handle your personal data and how you can contact us:

Hotel Restaurant Ennen GmbH & Co KG
Luisenstr. 16 16
26548 Norderney
Phone: 04932- 9150
Fax: 04932-82110

1. General

For better comprehensibility, we do not differentiate between the genders in our data protection declaration. For the purpose of equal treatment, corresponding terms apply to both genders.

What the terms used, such as “personal data” or their “processing” mean, can be found in Article 4 of the EU General Data Protection Regulation (GDPR).

The personal data of users processed within the scope of this online offer includes inventory data (e.g. names and addresses of customers), contract data (e.g. services used, names of clerks, payment information), usage data (e.g. websites visited on our online offer, interest in our products) and content data (e.g. entries in the contact form).

“User” here includes all categories of data subjects. These include, for example. our business partners, customers, interested parties and other visitors to our online offering.

2. Specific

Privacy policy
We guarantee that we will only collect, process, store and use your data in connection with the processing of your inquiries and for internal purposes as well as to provide services requested by you or to make content available.

Basics for data processing

We process users’ personal data only in compliance with the relevant data protection provisions. This means that the users’ data will only be processed if there is a legal permission, that is,

in order to provide our contractual services (e.g. processing of orders) and online services, or these are required by law, your consent has been given, as well as on the basis of our legitimate interests (i.e. interest in the analysis, optimization and economic operation and security of our online offering within the meaning of Art. 6 para. 1 lit. f. DSGVO, in particular in the case of reach measurement, creation of profiles for advertising and marketing purposes, as well as collection of access data and use of third-party services).
We would like to show you where the above legal bases are regulated in the GDPR:

  • Consent: Art. 6 para. 1 lit. a. and Art. 7 GDPR
  • Processing for the fulfillment of our services and implementation of contractual measures: Art. 6 para. 1 lit. b. GDPR
  • Processing for the fulfillment of our legal obligations: Art. 6 para. 1 lit. c. GDPR
  • Processing for the protection of our legitimate interests: Art. 6 para. 1 lit. f. GDPR

Data transmission to third parties

Data is only passed on to third parties within the framework of legal requirements. We only disclose user data to third parties if this is necessary, for example, for contractual purposes or on the basis of legitimate interests in the economic and effective operation of our business.

Where we use subcontractors to provide our services, we take appropriate legal precautions and corresponding technical and organizational measures to ensure the protection of personal data in accordance with the relevant legal requirements.

Data transfer to a third country or an international organization

Third countries are countries in which the GDPR is not directly applicable law. This basically includes all countries outside the EU or the European Economic Area.

No data is transferred to a third country or an international organization without your consent or without a legal basis.

Storage period of your personal data

We adhere to the principles of data minimization and data avoidance. This means that we only store the data you provide to us for as long as it is necessary to fulfill the aforementioned purposes or as specified by the various storage periods provided for by law. If the respective purpose ceases to apply or after expiry of the relevant periods, your data will be blocked or deleted routinely and in accordance with the statutory provisions.

For this purpose, we have drawn up an internal company concept to ensure this procedure.

Contact us

If you contact us by e-mail or via contact form, you agree to electronic communication. Personal data is collected in the course of contacting us. Which data is collected in the case of a contact form can be seen from the respective contact form. Your data will be transferred securely (SSL encrypted). The information you provide will be stored exclusively for the purpose of processing the request and for possible follow-up questions.

We would like to provide you with the legal basis for this:
Processing for the fulfillment of our services and implementation of contractual measures: Art. 6 para. 1 lit. b. GDPR
Processing for the protection of our legitimate interests: Art. 6 para. 1 lit. f. GDPR

We use customer data maintenance software (CRM system) or comparable software based on our legitimate interests (efficient and fast processing of user requests).

We would like to point out that e-mails can be read or changed unauthorized and unnoticed during transmission. Furthermore, we would like to point out that we use software for filtering unsolicited e-mails (spam filter). The spam filter can reject e-mails if they have been incorrectly identified as spam by certain characteristics.

What rights do you have?

Right to information

You have the right to obtain information about your stored data free of charge. Upon request, we will inform you in writing, in accordance with applicable law, which of your personal data we have stored. This also includes the origin and recipients of your data as well as the purpose of the data processing.

Right to rectification

You have the right to have your data stored by us corrected if it is incorrect. In this context, you may request a restriction of processing, e.g. if you dispute the accuracy of your personal data.

Right to block

Furthermore, you can have your data blocked. To ensure that a blocking of your data can be taken into account at any time, this data must be kept in a blocking file for control purposes.

Right to deletion

You may also request the deletion of your personal data, provided that there are no legal retention obligations. If such an obligation exists, we will block your data upon request. If the relevant legal requirements are met, we will delete your personal data even without a corresponding request from you.

Right to data portability

You have the right to request that we provide the personal data you have provided to us in a format that allows it to be transferred to another entity.

Right of objection

You have the possibility at any time to revoke the use of your data for internal purposes with effect for the future. For this purpose, it is sufficient to send a corresponding e-mail to However, such revocation shall not affect the lawfulness of the processing operations carried out by us up to that point. This does not affect data processing with regard to all other legal bases, such as contract initiation (see above).

Protection of your personal data

We take contractual, organizational and technical security measures in accordance with the state of the art to ensure that the provisions of data protection laws are complied with and thus to protect the data processed by us against accidental or intentional manipulation, loss, destruction or against access by unauthorized persons.

The security measures include, in particular, the encrypted transmission of data between your browser and our server. A 128-bit SSL (AES 128) encryption technique is used for this purpose. This includes your IP address.

In doing so, your personal data will be protected within the scope of the following points (excerpt):

Maintaining the confidentiality of your personal data

To maintain the confidentiality of your personal data stored with us, we have taken various measures to control access, entry and access control.

Maintaining the integrity of your personal data

To maintain the integrity of your personal data stored with us, we have taken various measures to control disclosure and input.

Maintaining the availability of your personal data

In order to maintain the availability of your personal data stored with us, we have taken various measures for order and availability control.

The security measures in place are continuously improved in line with technological developments. Despite these precautions, due to the insecure nature of the Internet, we cannot guarantee the security of your data transmission to our online service. As a result, any data transmission from you to our online service is at your own risk.

Protection of minors

Persons who have not yet reached the age of 16 may not transmit personal data to us without the consent of their legal guardians. Personal information may only be provided to us by persons who have not yet reached the age of 16 if the express consent of their legal guardians has been obtained or if the persons have reached the age of 16 or are older. This data will be processed in accordance with this privacy policy.

Protection of non-completers

Persons who have not yet reached the age of 18 may not transmit personal data to us without the consent of their legal guardians. Personal information may only be provided to us by persons under the age of 18 with the express consent of their legal guardians. This data will be processed in accordance with this privacy policy.


We use cookies. Cookies are small text files that are stored locally in the cache of your Internet browser. The cookies allow the recognition of the Internet browser. The files are used to help the browser navigate through the online offer and to be able to use all functions to the full extent.

This website uses Borlabs cookie, which sets a technically necessary cookie (borlabs-cookie)to store your cookie consents.

Borlabs Cookie does not process any personal data.

The borlabs-cookie cookie stores the consent you gave when entering the website. If you wish to revoke these consents, simply delete the cookie in your browser. When you re-enter/reload the website, you will be asked again for your cookie consent.

Control of cookies by the user

Browser cookies: You can set all browsers to accept cookies only on demand. Also, only cookies whose pages are currently being visited can be accepted by setting. All browsers offer functions that allow selective deletion of cookies. The acceptance of cookies can also be generally switched off, but then restrictions in the user-friendliness of this online offer must be accepted.

Use of first-party cookies (Google Analytics cookie)

Google Analytics Cookies Log:

Unique users – Google Analytics cookies capture and group your data. All activities during a visit are summarized. By setting Google Analytics cookies, a distinction is made between users and unique users.
User activities – Google Analytics cookies also store data about the start and end time of a visit to the online offer and how many pages you have viewed. When the browser is closed or the user is inactive for a longer period of time (default 30 minutes), the user session is terminated and the cookie records the visit as finished. Furthermore, the date and time of the first visit are recorded. The total number of visits per unique user is also logged. External link:

You can prevent the collection of data generated by the cookie and related to the use of the online offer (including your IP address) to Google and the processing of this data by Google by downloading and installing the following link in the browser plug-in:

External link:

Further information can be found under the item “Web analytics service Google Analytics / Universal Analytics”.

Use of third-party cookies

In our online offer, third party providers use the insertion of editorial texts or advertising [weitere] Cookies (Third-Party-Cookies). Third-party providers are also subject to strict data protection requirements regarding the availability of personal data.


Lifetime of the cookies used

Cookies are managed by the web server of our online offer. This online offer uses:

[Transient cookies/session cookies (one-time use)

Lifetime: Until the closing of this online offer]

[Persistent cookie (permanent browser identifier)

Lifetime: 30 days]

Disable or remove cookies (opt-out)

Each web browser offers options to restrict and delete cookies. For more information, please visit the following websites:

Internet Explorer:


Google Chrome:


Web analytics service Google Analytics / Universal Analytics

We use Google Analytics, a web analytics service provided by Google, Inc. („Google“). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about the use of this online offer is usually transferred to a Google server in the USA and stored there. A data transfer to a third country therefore takes place. Consideration is given to ensuring that appropriate/adequate safeguards are in place and that enforceable rights and effective remedies are available to you.

For a copy of the appropriate warranties, please see the links below:


Standard Contractual Clauses:

In case of activation of IP anonymization in our online offer, however, your IP address will be truncated beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area.

Only in exceptional cases is the full IP address transmitted to a Google server in the USA and shortened there. On our behalf, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage. The IP address transmitted by your browser as part of Google Analytics is not merged with other data from Google. You can prevent the storage of cookies by selecting the appropriate settings in your browser software. However, we would like to point out that in this case not all functions of this online offer can be used to their full extent.

We would like to point out that this online offer uses Google Analytics with the extension “_anonymizeIp()” and therefore IP addresses are only processed in abbreviated form in order to exclude direct personal reference.

Furthermore, we use Google Analytics reports to capture demographic characteristics and interests.

The data sent by us and linked to cookies, user IDs (e.g. user ID) or advertising IDs are automatically deleted after 14 months. The deletion of data whose retention period has been reached takes place automatically once a month. For more information on terms of use and data protection, please visit or

You can also prevent the collection of data generated by the cookie and related to the use of the online offer (including your IP address) to Google and the processing of this data by Google by downloading and installing a browser plug-in via the following link:

As an alternative to the browser plug-in or within browsers on mobile devices, the following link applies to set an opt-out cookie that prevents the collection by Google Analytics within this online offer in the future (this opt-out cookie only works in this browser and only for this domain, delete the cookies in this browser, click the link again):

Deactivate Google Analytics

Use of Google Maps

We use Google Maps to display maps and to create directions. Google Maps is operated by Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. By using this online service, you consent to the collection, processing and use of automatically collected data and data provided by you (including IP address) by Google, one of its agents or third parties. The terms of use for Google Maps can be found under the following link:

Full details on transparency and choice, as well as the privacy policy, can be found in the Privacy Center:

Use of Facebook plugins

Plugins of the social network Facebook (Facebook Inc., 1601 Willow Road, Menlo Park, California, 94025, USA) are integrated on our pages. You can recognize the Facebook plugins by the Facebook logo or the “Like button” (“Like”) on our page. An overview of the Facebook plugins can be found here:

When you visit our pages, a direct connection between your browser and the Facebook server is established via the plugin. Facebook thereby receives the information that you have visited our site with your IP address. If you click the Facebook “Like” button while you are logged into your Facebook account, you can link the content of our pages on your Facebook profile. This allows Facebook to assign the visit to our pages to your user account. We would like to point out that we, as the provider of the pages, have no knowledge of the content of the transmitted data or its use by Facebook. For more information, see facebook’s privacy policy at

If you do not want Facebook to be able to assign your visit to our pages to your Facebook user account, please log out of your Facebook user account.

Change to our privacy policy

We reserve the right to occasionally adjust our privacy policy to ensure that it always complies with current legal requirements or to implement changes to our services in the privacy policy. These could be e.g. relate to the introduction of new services. The new privacy policy will then apply to your next visit.

3. Russia-specific provisions

For users who are residents of the Russian Federation, the following applies:

The above services of our online offer are not intended for citizens of the Russian Federation residing in Russia.

If you are a Russian citizen residing in Russia, you are hereby expressly informed that any personal information you provide to us through this Online Service is solely at your own risk and responsibility. You further agree that you will not hold us responsible for any failure to comply with any laws of the Russian Federation.

Hotel Norderney Ennen Logo für Website
Hotel Restaurant Ennen
Luisenstraße 16
26548 Norderney

Phone: +49 (0) 4932 / 9150
Fax: +49 (0) 4932 / 82110
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